Placing An Order
- I'm having issues placing an order on your website
- My promotion / discount code didn't apply
- Can I change or amend my order?
- I haven't received an order confirmation email
- Can you help me plan my bathroom?
- I'm looking for inspiration and ideas for my bathroom. Can you help?
Delivery & Shipping
- Delivery information & charges
- How long does delivery take?
- Can I collect my order from you?
- Do you offer a next day delivery service?
- My tracking number hasn't updated
- Do you deliver to mainland UK (England, Scotland & Wales)?
Returns
Problem With Your Order?
Product Information & Guides
- My shower tray has cracked. What could have caused this or what can I do?
- How to use a whirlpool bath
- How to fit a basin waste
- How to change a toilet seat
- How to bleed a radiator
- My toilet is continually flushing / water is trickling or leaking into my toilet pan / bowl
Product Cleaning & Care
- How to unblock a drain
- How to clean your shower head
- How to remove stains from ceramic
- How to remove limescale from taps
- How to clean matt tiles
- How to keep your bathroom clean